Our Policies
CREDIT FINANCING:
Valentine's Financial Luxury Card: With our simple credit application process, and instant credit decisions. The Valentine's financial luxury card will offer Deferred Interest for 6 months. Interest will be charged to your account from the date of purchase if the promotional purchase is not paid in full within 6 months. To avoid late fees you must make your Total Minimum Monthly Payments by the due date each month. These minimum monthly payments may or may not pay off the promotional purchase before the end of the promotional period. Easy access and online account management. Recieve your credit card in 7-10 days.
RETURN POLICY:
Exchanged or Store Credits are permitted within 30 days from the date of purchase when accompanied with the original sales receipt. The returned merchandise must be unused and unworn in original condition and without alteration. and where applicable. in the original gift box with all warranty cards and instruction book intact. We will gladly provide cash refunds up to 7 days from receipt of item. Refunds, exchanges or credits will not be permitted on special orders, altered
and/or custom items. items designated under “as is” or “final” types of sales.
GEMSTONE ENHANCEMENT DISCLOSURE:
Purchasers of colored gemstones should be aware that natural gemstones are processed from the time they are extracted from the earth by one or more traditionally accepted trade practices. All colored gemstones listed on the front of this sales slip have probably been subjected to a stable and possibly undetectable enhancement process using standard gemological equipment. In some cases highly sophisticated instrumentation general found only in research laboratories may be required to detect treatment. All relevant information will be readily provided to the best of our knowledge.
GUARANTEE:
All merchandise is guaranteed to be what the description states it to be, free of manufacturers defects. It will be left to the discretion of Valentine’s to determine the limits of our liability for repairs or replacement.
*American express refunds incur a 3% restocking charge since it is unrecoverable*
SHIPPING POLICY:
Valentine's Jewelry offers free shipping on all orders over $100.00